I understand that Ell’s Fitness operates on a pre-pay basis and all areas of my package must be paid for in advance. Bookings will not be confirmed until payment has been received by the trainer. 

I understand that once Ellie and I have agreed upon the most appropriate training programme/ package for me, payment must be made before sessions/products are delivered/released to me. I understand that failure to make payment will result in my sessions/products being forfeit.

I understand that all pre-paid courses and packages have a completion date. Outstanding sessions will not be carried over the completion date, unless a prior agreement has been made with Ellie. The expiry of the sessions will coincide with the end date of the specific programme outlined in my consultation OR within 3 months of the first session. Transformation packages and Personal Training sessions are non-refundable. If I do not book my first session within 2 weeks of the first payment being received then I understand that my sessions will expire.

I understand that I must contact Ellie directly to cancel or change booked sessions. I understand that if I need to cancel a training session (even a consultation) I will need to contact Ellie within 24 hours of the session time. Where cancellations occur, I am aware that I will have the option to move this session to one of Ellie’s overflow slots, however, I understand that these slots run on a ‘first-come, first-served basis’. Ellie will inform me of the availability of these slots. I understand that should I choose to cancel my training programme, I will need to contact Ellie at least 30 days before the next payment is due. 

I understand all programmes will last 1 month unless otherwise stated. I also understand that Ellie may not be able to provide the full month programme if I am late with payment and I will be unable to have the outstanding sessions added to the programme. I also understand that all sessions will last 60 minutes unless otherwise stated and will start and finish on time, Ellie may not be able to provide the full session if I am late and I will be unable to have the outstanding time added to another session.

I understand the results of any training programme or coaching course aren’t guaranteed and my progress depends on my effort and cooperation in and outside of the sessions. 

I understand that there are inherent risks in participating in a programme of strenuous exercise. If I sustain a claim to sustain any injury while participating in the fitness programme. I acknowledge that Ellie is not responsible, except where the injury was caused by the gross negligence or intentional act of Ellie.

I certify that my answers to the questions outlined in the PHYSICAL ACTIVITY READINESS QUESTIONNAIRE (PARQ) are true and complete to the best of my knowledge. I understand and agree that it is my responsibility to inform Ellie of the conditions or changes in my health, now and on-going, which might affect my ability to exercise safely and with minimal risk of injury. 

I understand that in the unlikely event of Ellie being unable to continue my training, I can have a full refund on outstanding products within my package.

I understand that Ellie Hull is a self-employed, independent, freelance trainer. I acknowledge that I am entering into a contract with Ell’s Fitness.